Frequently Asked Question's

 

  • Where is your company based out of?  

We are based out of Atlanta, Georgia. 

  • Do your company travel?

Yes, We will travel where ever your wedding or event is located. Travel fees may apply. 

  • What is your methods of payment?

We will accept PayPal payments and major credit cards for any amount less than $200. Anything over $200 dollars we will accept local Ga and major bank checks or a WalMart money Order. 

  • When we hire servers & host what is included?

Our Servers & Host will come equipped with Serving Trays, Pitchers, Cleaning clothes, Buss tubs,  and gloves.  Our servers and host are trained to prep food, serve food. serve beverages, and clean tables as guest finishes with their dishes. 

  • Do you offer bar tending services? 

Our servers and host are able to serve and oversee beverages. We DO NOT provide alcohol. Specific direction must be given. 

  • What is Concierge Services? 

Our concierge service is one of a kind. Our team make sure that your wedding is everything you've imagined. This is perfect for DIY brides or the brides that do not want to take away from their guest experience. We are able to set up, decorate, keep timeline, serve food, host, greet, break down, and clean up the facility. Our goal is to make sure we execute your vision. 

  • What does your Wedding Management Package consist of? 

Our Wedding Management Package is similar to a Day Coordinator.  We meet with the planner or bride to make sure that we are able to execute the vision. We began working with the Bride and/or planner a month prior to the wedding. We visit the venue, meet vendors, come up with a strategic timeline, we are there for the rehearsal, ceremony, cocktail, and reception. Along with the coordinator there will be a team to help oversee everything as well. 

  • Is everyone in your company trained? 

Yes, everyone goes through an extensive training and orientation. We only hire experience and background checked professionals. 

  • Do you cater to smaller and larger events? 

Yes, Our team caters to all events. The team number is determined upon the guest and what you are needing us to do. 

  • Do you require a deposit for services? 

Yes, A deposit is required to secure the date of service. The deposit is depending on the date of your service and which service you are needing. 

  • Do you offer payment plans?

Of course. We offer custom plans according to the service amount and the date of the service. We are more than happy to work with you. Payment plans are set up during the initial consultation. If for some reason you need to rearrange your payment plan, contact our billing department. 

  • Do you supply any supplies?

Yes, when you purchase a cleaning package, concierge, or serving package. We supply cleaning solution, table clothes, buss tubs, brooms, broom pans, mops, mop pails, floor signs, gloves, drinking pitchers, and serving trays.